relay
For fulfillment centers

The fulfillment center command deck.

Every merchant's order, every rider's status, every area's fee — on one screen. Bulk-accept the morning rush, assign the next-best rider, and keep the earnings sheet behind a PIN only you know.

Merchants per FC
Riders per FC
Order sync
live
9:41
Orders
Ikeja Fulfillment · Today
2
New2
Active3
Done0
RL-2847
Amaka O. · Lekki
Rider: Ade
In transit
RL-2848
Tunde A. · Ikeja
Rider: Chika
Assigned
RL-2849
Bisi K. · VI
Accepted
RL-2850
Kola M. · Yaba
Pending
RL-2851
Chinedu E. · Surulere
Pending
OrdersRidersAreasEarningsProfile

The operator's day

Before Relay, your day ran on search. Now it runs on a queue.

Twelve WhatsApp groups, one for each merchant.

One queue. Every merchant lands in the same list.

Picking a rider by scrolling Instagram DMs.

Best-available rider suggested, ranked by workload.

“Who has the Ajah pricelist?”

Areas + fees live in one screen. Import a CSV in seconds.

Earnings sheet anyone on the network can open.

Earnings sit behind a 4-digit PIN. Three wrong tries, it locks.

The deck

Six instruments. One dashboard.

Queue

Bulk-accept the morning rush.

A pending tab that doesn't drown you. Multi-select, tap accept, move on. Orders arrive in real time — no refresh, no missed ticket.

Dispatch

Workload-aware rider picker.

Online riders surface first, then ranked by how many deliveries they’re already holding. Offline riders are greyed out. Pick in two taps.

Zones

Area pricing in one sweep.

Raise or cut every area by a flat amount — see the new min–max before you commit. Live updates stream to every FC device when you do.

Import

Pricelist goes in. Zones come out.

Upload a CSV, a PDF, or even a photo of a pricelist. Relay extracts areas and fees, shows you the preview, you approve what you want.

Roster

Pre-register riders, not paperwork.

Add a rider with a name, plate, vehicle, and coverage area. They finish onboarding by phone. Go online, go offline — you see it live.

Visibility

Merchant inventory x-ray.

See every merchant’s stock without opening a sheet. Low items surface at the top. Know what can ship before you accept the order.

Trust, built in

Money stays behind a wall.

Fulfillment is cash-heavy. Riders collect, merchants owe, the platform bills. Relay gates the whole earnings ledger behind a 4-digit PIN — so a phone left on the table isn't a window into your books.

  • Set a 4-digit PIN the first time the earnings screen opens.
  • Three wrong attempts lock the screen; an admin reset is required to unlock.
  • Lock state persists across devices — log in on a new phone, it’s still locked.
  • Cash, merchant payments, platform billing, and delivery fee totals all sit behind the wall.
PIN

Earnings locked

Enter your 4-digit PIN to continue

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2
3
4
5
6
7
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0

2 attempts left

Fees without spreadsheets

Fuel went up. Move every area at once.

Fuel prices shift. Traffic shifts. Your fees need to shift with them — without touching thirty rows one by one. Pick an amount, pick a direction, apply. Min and max update before you commit, and every merchant gets the new fees at once — no individual messages, no follow-ups.

  • Raise or cut every active area by a flat naira amount
  • Preview the new min–max range before applying
  • Won’t let you cut a fee below zero
  • Every merchant notified at once — no individual pings
  • Other FC devices see the new fees in real time
Bulk adjust28 active areas
Decrease
Increase
Amount
₦300per area
New range
₦800–₦2,400₦1,100–₦2,700
Apply to 28 areas

“I used to scroll twelve merchant WhatsApp groups just to find one order. Every merchant lands in the same list now — nothing gets buried.”

— FC operator, Surulere

Run the deck on the first morning.

Set up your fulfillment center, invite merchants and riders, and take the first batch before the rush clears. Free for your first two weeks.

Free for 2 weeks. ₦100/order after. Available on iOS and Android.